Course Code 204

Course Details

1PM-4:30PM: Customer Service in the changing hospitality industry [204]

• The revival of customer service.
• De-ritualisation. Honest and Genuine
• How to sell to different age groups

Packages Available

• One day: Latte Art and why it matters [203] and  Customer Service in the changing hospitality industry [204]  $300 per person.
• Three day - all 100 & 200 series
• Four day - all 100, 200 & 300 series

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